gw40's Complete Terms and Conditions

1 General Provisions and Applicability

These terms and conditions ("Terms") form a legally binding agreement between gw40 ("Platform", "we", "our") and any user of this platform ("you", "user"). These Terms apply to all services, games, bonus offers, payment transactions, and any related activities on gw40.

Alongside these Terms, our Privacy Policy and Responsible Gaming Guidelines also form part of gw40's legal framework. Reading and following these documents together is mandatory.

gw40 reserves the right to modify, suspend, or discontinue its services at any time and for any reason. Any information, results, or statistics provided on the platform are for informational purposes only and shall not be considered a guarantee.

2 Eligibility and Registration Requirements

The following eligibility conditions must be met in order to open an account and use services on gw40:

• You must be 21 years of age or older — this platform is for users aged 21 and above only.
• You must be a legal resident of Bangladesh and have a valid mobile number and bank or mobile banking account registered in your own name.
• Each individual may open one account only — multiple accounts are strictly prohibited.
• You are acting on your own behalf and are not managing an account on behalf of a third party.
• Online gaming is legal in your area of residence and you are not subject to any restrictions.

Registration Process

You must provide accurate and complete information at the time of registration. Providing false information will result in immediate account closure and any available balance may be forfeited. gw40 may request a national identity card, passport, or other government-issued documents at any time for identity verification (KYC).

3 Account Management and Security

Maintaining the security of your gw40 account is entirely your responsibility. The following must be observed:

• Keep your login credentials (username and password) completely confidential and do not share them with anyone.
• Use a strong password and change it regularly.
• If you notice any unauthorized activity on your account, notify our support team immediately.
• Always log out after logging in from a public or shared device.

Updating Account Information

If any of your personal details change (such as your mobile number or bank account), please contact us immediately via live chat or at [email protected]. gw40 will not be responsible for any payment complications arising from outdated information.

4 Deposits, Withdrawals and Payment Terms

4.1 Deposit Terms

The following conditions apply when depositing funds on gw40:

• Minimum deposit amount: ৳500 (applicable for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• You must use a payment method registered in your own name — deposits from third-party accounts are strictly prohibited.
• Deposited funds may only be used for gaming purposes; use for money laundering or any other illegal purpose is prohibited.

4.2 Withdrawal Terms

The following conditions apply when withdrawing funds:

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time is 30 minutes to 3 hours.
• Withdrawals will be sent back to the account from which you made your deposit.
• Withdrawals may be delayed or suspended if identity verification has not been completed.
• In cases of suspicious activity, gw40 reserves the right to hold withdrawals pending investigation.

5 Bonuses and Promotional Offers

gw40 provides various bonuses and promotional offers. Please read the following terms carefully before accepting these offers:

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to a maximum of ৳8,000. A 10x wagering requirement applies to this bonus — meaning you must wager 10 times the combined total of the deposit and bonus amount before making a withdrawal.

• If a withdrawal request is submitted before the wagering requirement is met, the bonus will be forfeited.
• The welcome bonus applies only once per account.
• The maximum bet amount when using a bonus is fixed — as per the limit stated on the promotions page.

5.2 VIP Cashback

The gw40 VIP program has five tiers, with weekly cashback provided at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.7% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.
• Diamond: Up to 1.2% weekly cashback.

Advancement in VIP tier depends on your playing consistency and activity. Cashback amounts are calculated on valid bets. Separate terms may apply for all bonus offers — the detailed terms of each offer will be stated on the relevant promotions page.

5.3 Bonus Abuse

Bonus abuse (such as collecting bonuses through multiple accounts or using low-risk betting strategies to meet requirements) is strictly prohibited. If such activity is detected, the account will be closed and the bonus will be forfeited.

6 Gaming Policy and Fair Play

gw40 is committed to ensuring a fair and transparent gaming environment. All games available on our platform are operated using Random Number Generator (RNG) technology, which ensures fairness of outcomes.

• Game results are entirely random and not predetermined.
• If an incorrect result is displayed due to a technical error, gw40 reserves the right to void that bet.
• gw40 will not be liable for any loss caused by software errors, network issues, or any other technical problems.
• The rules and payout structure of each game will be clearly stated in the game interface.
• If the internet connection is lost during gameplay, the outcome of the bet will be determined according to the record on the server.

7 Prohibited Activities

The following activities are strictly prohibited on the gw40 platform. If any such activity is detected, the account will be immediately closed and legal action may be taken:

• Operating multiple accounts by the same person or on behalf of the same household.
• Use of fraudulent identity or false documents.
• Money laundering or use of funds from illegal sources.
• Exploiting software bugs or technical errors.
• Playing games using bots or automated software.
• Collusion or syndicate betting against the platform.
• Fraudulent conduct toward other users.
• Cyberattacks or attempts to breach platform security.
• Gaming on behalf of minors (under 21 years of age).

8 Responsible Gaming

gw40 places the highest importance on responsible gaming. We believe gaming is a form of entertainment and should be enjoyed for fun — it should never be a source of financial stress or addiction.

• Do not bet beyond your means.
• Do not try to chase losses by placing more bets.
• Our platform has a facility to set deposit and betting limits — use it when needed.
• You can request to suspend your account for a specified period at any time.
• If you notice signs of gaming addiction, contact us directly.

For detailed information and support on responsible gaming, visit our Responsible Gaming page.

9 Privacy and Data Protection

Protecting your personal information is our primary responsibility. gw40 uses industry-standard SSL encryption technology to keep all your information and financial transactions secure.

• Your personal information is used solely for identity verification, payment processing, and service improvement.
• We do not share your information with third parties except where required by law.
• You have the right to request access to, correction of, or deletion of your information.

For the complete details of our data management policy, please read our Privacy Policy.

10 Limitation of Liability and Indemnification

To the maximum extent permitted by law, gw40 will not be liable for the following:

• Any financial loss resulting from game outcomes.
• Loss caused by technical errors, server disruptions, or internet issues.
• Loss resulting from user negligence or failure to maintain account security.
• Delays caused by disruption of third-party services (such as payment gateways).
• Force Majeure events — natural disasters, war, government directives, and similar circumstances.

You agree to indemnify gw40 and its employees against any third-party claims, losses, or legal expenses arising from a breach of these Terms or unlawful use of the platform.

11 Account Closure and Termination

Closure by You

You can request account closure at any time by contacting our support team. Any available balance will be returned, subject to withdrawal conditions being met, before the account is closed.

Closure by gw40

gw40 reserves the right to close an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Fraud, money laundering, or any other illegal activity.
• Providing a false identity or incorrect information.
• Gaming by a minor or registering under the age of 21.
• Extended period of inactivity (exceeding the set time limit).

If an account is closed due to a breach of the terms and conditions, any remaining balance may be forfeited.

12 Amendments to Terms, Dispute Resolution & Applicable Law

Right to Amend

gw40 reserves the right to change or update these terms and conditions at any time. Users will be given advance notice of significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms. The latest terms and conditions will always be available on this page.

Dispute Resolution

For any dispute or complaint, please first contact us via live chat or at [email protected]. We will endeavour to resolve the matter fairly and promptly. Our support team is available 24 hours a day, 7 days a week in Bengali.

Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming guidelines together form the entire agreement between gw40 and the user. If any clause of these terms and conditions is found to be invalid or unenforceable, the remaining clauses will continue to be fully in effect.